SOC 2

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SOC 2

SOC 2Also called SOC 2 report, system and Organization Controls 2

Definition

SOC 2 is an independent auditor's report on a service organisation's controls relevant to security, availability, processing integrity, confidentiality and privacy. It follows standards set by the American Institute of CPAs. Banks and insurers ask technology vendors for a SOC 2 report as evidence that customer data and systems are protected.

01 SECURITY02 AVAILABILITY03 INTEGRITY04 CONFIDENTIALITY05 PRIVACY
Fig. 1 · SOC 2
SSAE 18 / AT-C 205 · Trust Services Criteria
Key rulesSSAE 18 / AT-C 205 · Trust Services Criteria
Applies toCPA firms performing SOC examinations
RegionsUS · Global
01

How it works

A vendor chooses which Trust Services Criteria to cover. Security is always included. A licensed CPA firm then examines its controls. A Type 1 report tests whether controls are suitably designed at a single date. A Type 2 report tests whether they operated effectively over a period, usually six to twelve months. The report lists exceptions and the controls the customer must run itself.

For a regulated firm, a SOC 2 Type 2 report is a standard input to vendor due diligence and ongoing third-party risk monitoring. Reviewers read the exceptions, the subservice organisations carved out and the complementary user entity controls. SOC 2 is an attestation, not a certification, and is not a legal requirement. Regulators expect firms to oversee outsourced services, and the report is common evidence.

Step 1Set scopeChoose systems and Trust Services Criteria to include.
Step 2ReadinessClose control gaps before the audit period begins.
Step 3Audit periodCPA firm tests controls over the observation window.
Step 4Issue reportAuditor issues opinion with any exceptions noted.
02

The rules

US · 1 May 2017SSAE 18 / AT-C 205AICPA Statement on Standards for Attestation Engagements No. 18

Sets the attestation standard under which SOC 2 examinations are performed and reported.

CPA firms performing SOC examinations
US · 2017, points of focus revised 2022Trust Services CriteriaAICPA 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy (revised points of focus 2022)

Defines the five criteria categories against which a service organisation's controls are evaluated in a SOC 2 report.

Service organisations undergoing SOC 2 examinations
03

Common questions

What is the difference between SOC 2 Type 1 and Type 2?

Type 1 reports on whether controls are suitably designed at a point in time. Type 2 also tests whether they operated effectively over a period, usually six to twelve months. Banks generally expect a Type 2 report from critical vendors.

Is SOC 2 a certification?

No. SOC 2 is an attestation report in which a CPA firm gives an opinion on controls. There is no certificate and no pass mark. Readers judge the report on its scope, opinion and any exceptions.

What is the difference between SOC 2 and ISO 27001?

ISO 27001 certifies that an organisation runs an information security management system and is common outside the US. SOC 2 reports on how specific controls performed against AICPA criteria. Many vendors hold both.

How long is a SOC 2 report valid?

There is no formal expiry. Each report covers a defined period. Most customers expect a new Type 2 report every year, plus a bridge letter covering the gap since the last period ended.