DORA

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DORA

DORAAlso called digital Operational Resilience Act, regulation (EU) 2022/2554

Definition

DORA is the EU Digital Operational Resilience Act, Regulation (EU) 2022/2554. It sets one rulebook for how banks, insurers, investment firms, payment firms and crypto-asset service providers manage ICT risk. It has applied since 17 January 2025 and also brings critical ICT third-party providers, such as cloud firms, under EU oversight.

ICT RISKINCIDENT REPORTSRESILIENCE TESTSTHIRD-PARTY RISKTHREAT SHARING
Fig. 1 · DORA
DORA · Directive (EU) 2022/2556 · Delegated Regulation (EU) 2025/301
Key rulesDORA · Directive (EU) 2022/2556 · Delegated Regulation (EU) 2025/301
Applies toEU financial entities and critical ICT third-party providers
RegionsEU
01

How it works

DORA covers five areas. Firms need an ICT risk management framework approved by the management body. They classify ICT incidents and report major ones to their regulator. They test resilience, with threat-led penetration tests for the largest firms. They manage ICT third-party risk and keep a register of information on every ICT contract. They may share cyber threat intelligence.

DORA matters because it replaced a patchwork of national rules with one regulation applying to around 20 types of financial entity. Supervisors collect each firm's register of information every year. The European Supervisory Authorities oversee critical ICT third-party providers directly. Detailed technical standards set incident time limits, contract terms and testing methods.

Step 1Map ICT assetsIdentify the ICT systems that support critical or important functions.
Step 2Build frameworkSet ICT risk policies approved by the management body.
Step 3Register contractsRecord every ICT third-party arrangement in the register of information.
Step 4Test resilienceRun regular testing, with threat-led penetration tests where required.
Step 5Report incidentsClassify incidents and report major ones within set time limits.
02

The rules

EU · 17 January 2025DORARegulation (EU) 2022/2554 on digital operational resilience for the financial sector

Sets requirements for ICT risk management, incident reporting, resilience testing, third-party risk and oversight of critical ICT providers.

EU financial entities and critical ICT third-party providers
EU · 17 January 2025Directive (EU) 2022/2556Directive (EU) 2022/2556 amending sectoral directives for digital operational resilience

Amends existing financial directives so that their ICT and operational risk provisions point to DORA.

EU financial entities under CRD, MiFID II, Solvency II and others
EU · 12 March 2025Delegated Regulation (EU) 2025/301RTS on the content and time limits for reporting major ICT-related incidents

Sets initial notification within 4 hours of classification, an intermediate report within 72 hours and a final report within one month.

EU financial entities in scope of DORA
03

Common questions

Who does DORA apply to?

DORA applies to around 20 types of EU financial entity, including credit institutions, payment and e-money institutions, investment firms, insurers, crypto-asset service providers and trading venues. It also covers ICT third-party providers designated as critical by the European Supervisory Authorities.

When did DORA start to apply?

DORA entered into force on 16 January 2023 and has applied since 17 January 2025. Firms had two years to build their ICT risk frameworks, registers of information and incident reporting processes.

What is the DORA register of information?

It is a structured record of every contract a financial entity has with ICT third-party service providers. Firms submit it to their national supervisor, which passes the data to the European Supervisory Authorities to assess concentration risk.

Does DORA apply in the UK?

No. DORA is EU law and was adopted after Brexit. UK firms with EU subsidiaries or EU clients may be in scope through those entities. The UK has its own operational resilience and critical third parties regimes.