Concentration risk

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Glossary · Third-party risk

Concentration risk

Also called third-party concentration risk, ICT concentration risk

Definition

Concentration risk, in third-party management, is the danger of relying heavily on one supplier or a small group of suppliers. If that provider fails, many services stop at once. At market level, regulators worry when many banks and insurers depend on the same cloud or technology firms, so one outage could spread across the sector.

CLOUD PROVIDERBANKINSURERPAYMENTS FIRM
Fig. 1 · Concentration risk
DORA · Critical third parties regime · EBA outsourcing guidelines
Key rulesDORA · Critical third parties regime · EBA outsourcing guidelines
Applies toEU banks, insurers, investment firms, payment firms and other financial entities
RegionsGlobal · EU · UK
01

How it works

Firms measure concentration by counting how many important business services rely on each supplier and how easily that supplier could be replaced. They look at location, shared subcontractors and data centres as well as the contract itself. High concentration leads to multi-provider set-ups, tested exit plans or limits on further dependence.

Regulators treat concentration as a systemic issue. DORA requires EU financial entities to assess ICT concentration risk before contracting, and its oversight regime lets the European supervisory authorities supervise designated critical ICT providers directly. The UK has built a separate regime that lets HM Treasury designate critical third parties for oversight by the Bank of England, PRA and FCA.

Step 1Map dependenciesList which important services rely on each supplier.
Step 2Score substitutabilityAssess how quickly each supplier could be replaced.
Step 3Set limitsAgree risk appetite for reliance on single providers.
Step 4Plan alternativesBuild exit plans or second providers for critical services.
02

The rules

EU · Applies from 17 January 2025DORARegulation (EU) 2022/2554 on digital operational resilience for the financial sector

Article 29 requires a preliminary assessment of ICT concentration risk before contracting, and Articles 31 to 44 create EU oversight of critical ICT third-party providers.

EU banks, insurers, investment firms, payment firms and other financial entities
UK · Published 12 November 2024, in force 1 January 2025Critical third parties regimeBank of England, PRA and FCA rules on operational resilience of critical third parties (PRA PS16/24, FCA PS24/16), made under FSMA 2023

Sets resilience, incident reporting and testing duties for third parties whose failure could threaten UK financial stability or confidence.

Third parties designated as critical by HM Treasury
EU · 25 February 2019, applied from 30 September 2019EBA outsourcing guidelinesEBA Guidelines on outsourcing arrangements (EBA/GL/2019/02)

Require firms to consider concentration risk when outsourcing critical or important functions. EBA/GL/2026/09, published 18 September 2026, will repeal them once it applies.

Credit institutions, investment firms, payment and e-money institutions
03

Common questions

Does concentration risk have other meanings?

Yes. In prudential regulation it also means credit concentration, such as large exposures to one borrower, sector or country. Capital rules and large exposure limits cover that meaning. In third-party management the term refers to dependence on a small number of suppliers.

Which providers have been designated under DORA?

The European supervisory authorities published the first list of critical ICT third-party providers on 18 November 2025. It named 19 providers, including cloud, data centre, network and financial technology firms, which are now subject to direct EU oversight.

How is firm-level concentration different from systemic concentration?

Firm-level concentration is one firm's reliance on a single supplier. Systemic concentration is many firms relying on the same supplier. Firms manage the first through their own controls. Regulators address the second through critical third-party oversight.